SMART RETAIL SOLUTIONS
GROWING IN-STORE BUSINESS DEPENDS ON SEAMLESSLY MEETING CUSTOMER EXPECTATIONS
ENRICHING THE CUSTOMER EXPERIENCE
NEC’s smart retail solutions work to build a better understanding of customers through seamless and responsive in-store experiences that simultaneously create deeper customer loyalty and better business results faster.
TRANSFORMING EXPERIENCES WORLDWIDE
Our smart point-of-sale (POS) and mobile retail solutions are designed to boost in-store performance, reduce operating costs and enable quick and efficient services for both single and multi-location operations.
We are working to enhance customer experiences globally at retail venues such as:
SMART RESPONSIVE RESULTS
With 30+ years of experience providing innovative solutions to smart retailers, NEC works with 100,000+ retail stores worldwide to improve their in-store and customer service. Our retail end-to-end portfolio of hardware, software and support solutions are:
Adaptive Collaboration
With our collaborative solutions highly-connected organizations are created where internal talent and resources can respond quickly to customer inquiries and internal queries. Our messaging and collaboration solutions result in a smarter more responsive environment by helping to:
Optimize performance
Synchronized services are realized with end-to-end workflows capable of linking services and information between dispersed organizational and geographic locations. Our trusted cloud-based solutions deliver advanced, self-service automation with billing certainty and advanced integration.
Redefine accessibility
Robust voice features and sophisticated unified communications and collaboration applications enable workers to self manage how, when and where to be reached while flexible call routing dispatches callers promptly and accurately.
Distribute insight
Data gathered from centralized and disparaged systems become time-sensitive alerts for better insight into customer needs and services being provided.
Adaptive Collaboration
With our collaborative solutions highly-connected organizations are created where internal talent and resources can respond quickly to customer inquiries and internal queries. Our messaging and collaboration solutions result in a smarter more responsive environment by helping to:
Optimize performance
Synchronized services are realized with end-to-end workflows capable of linking services and information between dispersed organizational and geographic locations. Our trusted cloud-based solutions deliver advanced, self-service automation with billing certainty and advanced integration.
Redefine accessibility
Robust voice features and sophisticated unified communications and collaboration applications enable workers to self manage how, when and where to be reached while flexible call routing dispatches callers promptly and accurately.
Distribute insight
Data gathered from centralized and disparaged systems become time-sensitive alerts for better insight into customer needs and services being provided.
Adaptive Collaboration
With our collaborative solutions highly-connected organizations are created where internal talent and resources can respond quickly to customer inquiries and internal queries. Our messaging and collaboration solutions result in a smarter more responsive environment by helping to:
Optimize performance
Synchronized services are realized with end-to-end workflows capable of linking services and information between dispersed organizational and geographic locations. Our trusted cloud-based solutions deliver advanced, self-service automation with billing certainty and advanced integration.
Redefine accessibility
Robust voice features and sophisticated unified communications and collaboration applications enable workers to self manage how, when and where to be reached while flexible call routing dispatches callers promptly and accurately.
Distribute insight
Data gathered from centralized and disparaged systems become time-sensitive alerts for better insight into customer needs and services being provided.
Adaptive Collaboration
With our collaborative solutions highly-connected organizations are created where internal talent and resources can respond quickly to customer inquiries and internal queries. Our messaging and collaboration solutions result in a smarter more responsive environment by helping to:
Optimize performance
Synchronized services are realized with end-to-end workflows capable of linking services and information between dispersed organizational and geographic locations. Our trusted cloud-based solutions deliver advanced, self-service automation with billing certainty and advanced integration.
Redefine accessibility
Robust voice features and sophisticated unified communications and collaboration applications enable workers to self manage how, when and where to be reached while flexible call routing dispatches callers promptly and accurately.
Distribute insight
Data gathered from centralized and disparaged systems become time-sensitive alerts for better insight into customer needs and services being provided.
Infrastructure Management
Through our data management solutions information becomes protected yet accessible. Our data technologies provide the reliability needed to support information-intensive workloads by helping to:
Manage information
Large volumes of data become securely stored and backed up using our scalable, resilient and highly efficient grid and SAN storage or cloud-based infrastructure as a service solutions.
Simplify control
Automation and simplification of network administration becomes possible and easier to monitor and manage with our software-defined networking controllers and switches.
Assure continuity
Critical information becomes highly available when supported by our modular five 9’s redundancy server hardware components.
A DEEPER DIVE
With NEC’s free and informative briefs, key trends within the retail sector are examined and explained to provide meaningful understanding on how to move forward without missing important opportunities.
The New Era of Customer Service and Convenience
What does it take to deliver truly memorable in-store experiences that make customers want to return?
Find Out
Keeping Pace with the Retail Revolution Using Integrated Solution
How does one achieve an efficient and fulfilling retail environment for customers and sales associates alike?
Find Out
Global Convenience Retailer: A Customer Case Study
Which NEC solutions transformed operational efficiency in the U.S. and Canada stores of a well-known global convenience store retailer?
Find Out
